Privacy Policy

Panne Pythi ("we," "our," or "us") respects your privacy and is committed to protecting personal information in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.

Information We Collect

We collect personal information including name, email, phone number, date of birth, and health-related data submitted through contact forms, consultations, and medical records. We also collect technical data such as IP address and pages visited through cookies.

How We Use Your Information

• To schedule and manage medical appointments
• To maintain clinical records and provide healthcare services
• To respond to enquiries and provide patient support
• To improve our website and clinic operations
• To comply with legal and regulatory obligations

Legal Basis for Processing

We process health data based on your explicit consent, the necessity of processing for healthcare provision, and our legitimate interests in operating a safe and effective clinic.

Information Sharing

We do not sell personal information. We may share data with GPs, hospitals, laboratories, and service providers under strict confidentiality agreements. We disclose information when required by Irish law.

Data Retention

Medical records are retained in accordance with HSE and Medical Council guidelines. Marketing consent data is retained until withdrawn.

Your Rights

Under GDPR you have the right to access, rectify, erase, restrict, or port your data, and to object to certain processing. Contact our Data Protection Officer to exercise these rights.

Contact

For privacy enquiries, contact Panne Pythi at 14 Fitzwilliam Square, Dublin 2, D02 X285, Ireland.